Job Posting Details
JobPostingID: 13726 StartDate: Start Now
PositionStatus: Open Req. Education: 2yr Degree
HourlyWage: Salary: Unspecified
Industry: Warehouse & Distribution LanguageSkills:
JobType: Clerical JobLocation: SC - Charleston

Job Posting

Clerical Export Customer Service Specialist



Coordinates outbound Air Export shipments from initial customer contact to final destination by performing the following duties.

High School diploma.
Previous experience in air/ocean import/export, logistics. transportation, dispatching .Coordinate and ensure timely bookings with airline on customer behalf.
Prepares export documentation, including entry into computer operations program, in accordance to country requirements.
Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
Compliant filing of AES (automated export system) with US customs .
Responsible for timely completion of export documents and coordinate with both customer, warehouse, airlines, gateway operations, and dispatch for timely movement of cargo.
Keep communication open with customer and overseas offices in regards to shipment movement.


Follow up with airline to keep track of departure information and updates .
Responsible for accounting (costs vs. revenue) on the shipment.
Audit charges for accuracy prior to sending to accounting for payment.
Confirm payment responsibility (depending on terms) and audit credit status if needed.
Ensure customer profiles are accurate and updated .
Meet all Key Performance Indicators (KPI’s) assigned for operations and customer service.
Follow all best practices set by corporate.
Perform additional duties as assigned.
Focus and Work as a team on department issues.
Receive training/support.
Meet/exceed expectations.
Support on cargo movement/pricing.
Receive leadership/guidance/support.
Export Operations Team Leader.

Schedule: Thurs-Mon 3:00 pm to 11:00 pm
Pay Rate-$16.00
Schedule: Mon-Fri. 8:00 am - 5:00 pm

For immediate consideration please apply by following job link:

Resource is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the following EEO is The Law poster:

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